Company Reputation Management
Get found and chosen on Google. Everything you need to get found, connect, and build better relationships with your customers.
- Get more reviews
- Increase customer satisfaction
- Control your reputation
Control the narrative
- Bury Negative Search Results
- Remove Negative Images
- Online Review Management
Protect your brand
- Monitor Customer Reviews
- Social Sentiment Analysis
- Monthly Progress Reporting
Enhance the positive
- Authority Media Publications
- Strategic Links Building
- Personalized Content Creation
What is Business Reputation Management?
The process of managing your brand’s reputation is about assessing how customers perceive you and taking appropriate action to improve it. Reputation management today is all about protecting and monitoring your brand’s online reputation through reviews, social media, and Google.
Management of a business reputation is a continuous process that allows you to keep track of the public perception of your brand and to address any potentially negative situations as quickly as possible.
Positive reputations are a major driver of growth and revenue. Negative reputations can hurt sales and customer retention. However, it can also help you learn more about customers to improve your business processes.
Take Control of Customer Sentiment
Receive monthly reporting on the overall sentiment of your company. We analyze your sentiment across multiple reviews and social platforms. Get a progress report of your positive, negative, and neutral mentions combined with an overall customer review score.
A poor online reputation for your business can cost you thousands of dollars in lost sales.
Our proactive corporate reputation management services allow you to engage your customers through online reviews, customer feedback surveys, and other social media content.
Monitor online reviews on the platforms that matter most
Stay on top of what your customers think of your brand. Gain access to a centralized location to manage multiple review websites. Increase your review response time across every spectrum. Easily request to delete Google reviews when applicable.
- 95% of customers read online reviews of a product or service before making a purchase.
- 67% of people say a customer service interaction is bad because the person they were dealing with was unpleasant. Let our team provide professional review follow-up.
Easily request new customer reviews
Increase the transparency of your business by increasing the number of reviews for your business. Direct customers to different review sites to build your online presence across multiple platforms. Establish trust with new customers who are in the research phase of the buying process.
- 80% of customers search for your name or business on the web before taking your services or products.
- 90% of customers say that their buying decisions are influenced by online reviews.
Local SEO Services
Improve online visibility on popular search directories. Reach new customers and get in front of a larger audience. Lock your local SEO strategy down across over 60 online directories and never lose another “near me” customer search.
- 80% of local searches convert
- 46% of Google searches are for local businesses
- 56% of local retailers have not claimed their Google My Business listing
- “Near me” searches have increased more than 500% in the past few years
- More than 55% of consumers use voice search to find a local business
- 50% of users visit a store within a day of a local search
Get a Free Company Reputation Analysis
These services will help you create a corporate reputation management strategy that your team can use to launch numerous campaigns and initiatives that improve the company’s image from both a customer and employee standpoint. This strategy will help you build a strong online reputation and increase your revenue. To learn more about how NewReputation can manage your corporate reputation online, contact us today for a consultation.
Understand the problem, possible solutions, a cost estimate, and more. Free.